My response 04
This document is available to view online at http://grke.net/XXXXXXX.html
Your 'BCW Ref': B11912516
To Darren Carruthers, Quality Assurance Officer,
This is a formal complaint.
On 28/04/2010, we received a letter from you in response to our later dated 02/04/2010.
You have failed to address some of our demands:
Furthermore, your excuse that it was not your fault that your client gave you incorrect information is not good enough. Your threat letters were sent out without any verification of any sort on your behalf. You were abjectedly unable to provide any evidence of your claims. As such, we hold your company entirely and directly responsible for the undue distress and anxiety caused.
For convenience, this document is permanently available to view online at http://grke.net/XXXXXX.html.
You might have noticed that all our correspondence to you is archived on our website. The archive will be expanded to include scans of all the reprehensible communications that we have received from your company. Currently, this archive is hidden from public view - internet search engines do not find them. Be assured that, should we not be satisfied, this situation will change and our pages will be one of the top matches when somebody types 'Buchanan Clark and Wells' into google.Yours sincerely,
Mr & Mrs Keeling