Southern Electric Gas response 03
Dear Mr & Mrs Keeling
Re - XXXXXXXXXXXXX
I am writing further to my previous correspondence of 15 April 2010, and I enclose a copy of your records.
To date, I have received no reply and as I wish to ensure that your complaint has been resolved to your satisfaction, I would ask you to contact me by 10 May 2010.
If I do not hear from you by the above date, I shall consider this matter closed and shall not contact you again.
Should you require any further assistance, I can be contacted on the freephone number above, between 8:30am and 5pm, Monday to Friday.Yours sincerely